Our staff are trained to deal with all types of medical emergencies and are highly qualified to look after the needs of all our residents. If a particular complication means a different type of care, for example Dementia rather than residential, should be required, we will discuss this with you and your family and make every effort to make the transition as smooth as possible. As many of our homes provide residential and dementia, this may not mean leaving your current home.
Yes, all care homes must comply with the law and with the registering Authority’s own guidelines in order to guarantee a high standard of care. Every home also undergoes regular inspections by the Care Quality Commission (CQC), after which a report is sent to the home with any recommendations and actions required. We will be happy to provide copies of individual reports; alternatively they can be downloaded from www.cqc.org.uk
Every incoming resident is assessed prior to admission to ensure they receive the care best suited for their needs. Your family or friends may be involved in this process if they so choose. An individual care plan is then created which sets out how staff will meet your needs. Care plans are reviewed monthly and will be updated when requirements change
Most of the homes operate an open-house visiting policy, but we do ask visitors to kindly avoid mealtimes. Please contact your specific care home for further details.
At Global Care, we actively encourage our residents to be as independent and social as possible. However, many people also find comfort in knowing that care is available around the clock.
Most of our care homes encourage residents to bring small items of furniture and other personal belongings from home to individualise their room. Contact us for more details about this.
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